Frequently asked questions
Straight answers about how bookings, changes, and confirmations work with an independent agency like ours.
No. Exhibitors Booking is a premier, independent third-party travel agency. We work directly for you, the client, to secure better rates and more flexible options than official housing blocks.
Absolutely. We manage travel logistics for solo executives, mid-sized exhibition teams, and massive corporate groups attending large US expos.
List any unknown travelers as TBD on your booking form — it will also show as TBD on your itinerary. We can't send a hotel confirmation number for a TBD name until the guest's real name is on file with the hotel, since names have to match their system.
Yes — you can change reservation details, add or cancel rooms, change dates, and even update guest names up to 14 days before your check-in date.
It's possible — adding rooms isn't guaranteed to hold the same rate as your original block. We recommend booking the maximum number of rooms you may realistically need, since it's always easier to release a room later than to add one once the block sells out.
You'll receive a booking summary email and an invoice reflecting your deposit the same day. Your full itinerary of stay, showing your reservation details, follows within the next 2 business days.
As soon as your reservation is reflected in the hotel's own system, we send your confirmation numbers right away.
Yes. Our dedicated event travel experts handle modifications, name changes, and emergency adjustments quickly so your schedule stays on track — including during the event itself.
No — that's the point of working with us. You get one clear, itemized invoice covering everything we booked on your behalf, which keeps your accounting simple.
Email reservations@exhibitorsbooking.com or call 302-234-9876. For full billing terms, see our Terms & Conditions.